Finally a feature that I’ve been wanting forever….
Request Delivery Intercept
Customize Your Delivery Options
With UPS Delivery InterceptSM, you can maintain control of your packages as they move through the UPS network. This fee-based service for shippers allows you to request the intercept of packages prior to delivery, providing greater flexibility in managing your shipping needs.
When you select UPS Delivery Intercept, you can request that UPS perform one of the following actions:
* Return to Sender: Return the package to the shipper
* Deliver to Another Address: Reroute the package to a new address
* Reschedule Delivery: Hold the package for delivery on a future date
* Will Call: Hold the package for pickup by the consignee
Features
* Available for small package deliveries within the U.S. and Puerto Rico, excluding UPS SonicAir® service
* Fee assessed only if UPS completes the intercept
* Request an intercept for one or more packages in the same shipment, and track the status of your intercept online
Benefits
* Improve problem resolution with the ability to intercept a package even after a delivery attempt has been made
* Gain greater control over shipping activities to reduce costs and minimize losses from fraud
* Enhance customer satisfaction with convenient and reliable delivery options
You can make the request to intercept your package at any time using your UPS shipping or tracking system. The interception will be made on the day of scheduled delivery.
Source: UPS
